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Terms & Conditions

Last updated 2026-09-13 · Discovo · United States

Agreement and definitions

In using Discovo's website and service, you are deemed to have read and agreed to the following terms and conditions.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements. "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We" and "Us" refers to Discovo. "Party", "Parties", or "Us" refers to both the Client and ourselves, or either the Client or ourselves. "Visitor" refers to a person who encounters a cursor agent on a website where a Client has installed it, and who is not themselves a Client.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

This applies to the Discovo website, the dashboard, and the embed script the Client installs on their own websites. The terms of use will be governed and interpreted under the laws of the State of Texas.

What the service is

Discovo lets a Client create a cursor agent and install it on a website they own with a single script tag. The agent adds a second cursor to that website for its Visitors, who can ask in plain words for something on the page.

The agent points. It does not press. Discovo marks what it has found and stops; the final click, submit or purchase remains the Visitor's own action. We do this deliberately, and the Client should not represent the agent to their Visitors as acting on their behalf.

Confidentiality

Client records are regarded as confidential and will not be divulged to any third party other than the processors named in our Privacy Policy, and where we are legally required to do so by the appropriate authorities.

Clients have the right to request sight of, and copies of, any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request.

We will not sell, share, or rent your personal information to any third party, or use your email address for unsolicited mail. Any emails sent by Discovo will only be in connection with the provision of agreed services.

Key points

The following apply to every Client and to every website on which a Client installs the service:

Installing Discovo on your site

Installing the embed places software we operate onto a website you operate, where it is seen by people who came to your site rather than to ours. By adding the script tag to any page, you represent and agree to all of the following, for every site and every page on which it appears.

Your indemnity to us

You will defend, indemnify and hold harmless Discovo, its owners, employees and suppliers from and against any claim, demand, proceeding, loss, liability, damage, fine, cost or expense (including reasonable legal fees) brought by a third party and arising out of or connected with: your website and its content; the configuration, brief and business information you gave an agent; anything an agent said or did on your site as a result of that configuration; your relationship with your own Visitors, including any claim about their personal information; your breach of these terms or of any law; or your infringement of anyone's intellectual property or privacy rights.

We will notify you of any such claim within a reasonable time, let you control the defence of it with counsel of your choosing, and cooperate at your expense. You may not settle a claim in a way that admits fault on our behalf, imposes any obligation on us, or fails to release us unconditionally, without our written consent.

Nothing in this section requires you to indemnify us for a claim to the extent it is caused by our own gross negligence or wilful misconduct.

Automatic updates

An automatic update can be released at any time. Because the embed is served from our domain rather than bundled into your site, changes to it reach your Visitors on their next page load. We aim to keep the embed backward compatible and will announce breaking changes in advance where practical.

Disclaimer, exclusions and limitations

The information on this website and the output of any cursor agent are provided on an "as is" basis. To the fullest extent permitted by law, Discovo excludes all representations and warranties relating to this website and its contents, or which is or may be provided by any affiliate or any other third party, including in relation to any inaccuracies or omissions in this website or in an agent's response.

We exclude all liability for damages arising out of or in connection with your use of this service. This includes, without limitation, direct loss, loss of business or profits, whether or not the loss of such profits was foreseeable, arose in the normal course of things, or you have advised Discovo of the possibility of such potential loss.

An agent's answers are generated by a language model and may be wrong. You agree that Discovo is not liable for any decision a Visitor makes on the basis of an agent's answer, and that you remain responsible for the accuracy of information published on your own website.

Discovo does not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Cap on liability

To the fullest extent permitted by law, the total aggregate liability of Discovo to you for all claims arising out of or relating to the service, whether in contract, tort (including negligence), statute or otherwise, will not exceed the greater of (a) the total amount you paid Discovo in the twelve months immediately before the event giving rise to the claim, or (b) one hundred United States dollars.

Neither party will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill or business interruption, however caused and under any theory of liability, even if advised of the possibility. Your indemnity obligations above are not subject to this cap.

Any claim arising out of or relating to the service must be brought within one year after the claim arose, or it is permanently barred, except where a longer period is required by law.

These limits are a fundamental basis of the bargain between us: the price of the service is set on the understanding that our exposure is bounded in this way, and without these limits the service would not be offered at this price.

Suspension, and things outside our control

We may suspend or disable an agent, an account, or the service on a particular domain, with notice where practical and without it where not, if we reasonably believe it is being used in breach of these terms, is exposing Visitors or third parties to harm, is placing an abnormal load on our systems, is the subject of a credible legal complaint, or is required to be stopped by law or by one of the processors we depend on. Where the reason is capable of being cured, we will restore service once it is cured. Suspension under this section is not a breach of these terms by us.

Neither party is liable for a failure or delay caused by something outside its reasonable control, including acts of God, war, civil unrest, labour action, epidemic, failure of internet or telecommunications infrastructure, power failure, denial of service attack, government action, or the failure or discontinuation of a third-party service named in our Privacy Policy.

The service is provided without a service level agreement, an uptime commitment, or a guarantee that any particular capability, model provider or feature will continue to be offered.

Content

You keep ownership of the business information, agent configuration and branding you supply. You grant us only the licence needed to operate the service: to store that content, to transmit it to the processors named in our Privacy Policy, and to display it to your Visitors through the agent you configured.

Where you mark an agent Public, you additionally permit us to list it on the Discover page and to make it reachable at its own share link. This is off by default and can be switched off at any time.

Payments and refund policy

All payments for the service are processed through Stripe. Discovo is not responsible for delays in payment processing arising from Stripe's own policies or procedures. Card details are handled by Stripe and are never seen or stored by Discovo.

Generating an agent is the paid action. Embedding an agent you have already created, and serving it to your Visitors, is not separately metered under the current plans.

Subscriptions renew monthly until cancelled. You may cancel at any time; your plan remains active through the end of the period already paid for, and we do not issue refunds for partial months.

Requests for refunds must be made by email to support@discovo.app. Refunds may be offered solely at Discovo's discretion, and where offered may take at least 7 business days to process.

Discovo or the Client may terminate the agreement at any time and for any reason.

Links

We do not monitor or review the content of other parties' websites which are linked to from this website, nor the content of Client websites on which an agent is installed. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us, and we should not be regarded as the publisher of such opinions or material.

You should evaluate the security and trustworthiness of any other site connected to this site, or reached through an agent, before disclosing any personal information to it. Discovo will not accept responsibility for any loss or damage resulting from your disclosure of personal information to third parties.

Cookies and log files

The Discovo dashboard uses a first-party cookie to keep you signed in and a first-party cookie to remember your light or dark theme. We do not use advertising cookies and we do not operate an ad network.

The embed does not set cookies on your website. It keeps a Visitor's session handle in that site's own localStorage, because the embed is third-party on your domain and third-party cookies are widely blocked.

For systems administration, detecting usage patterns and troubleshooting, our servers log standard access information including browser type, access times, URL requested and referral URL. This information is used only within Discovo on a need-to-know basis.

Copyright

Copyright and other relevant intellectual property rights exist on all text relating to the Company's services and the full content of this website, including the embed script and the dashboard.

Communications

Contact information can be found on our Contact page. Questions about these terms can be sent to support@discovo.app.

Notification of changes

The Company reserves the right to change these conditions from time to time as it sees fit, and your continued use of the service will signify your acceptance of any adjustment to these terms.

When we change them we will post the revised terms on this page with a new "Last updated" date. Where a change materially affects how we handle Client or Visitor personal information, we will give notice by email to those affected. You are advised to re-read this statement on a regular basis.

General

The laws of the United States govern these terms and conditions. By accessing this website and using our services you consent to these terms and to the exclusive jurisdiction of the US courts in all disputes arising out of such access.

If any of these terms are deemed invalid or unenforceable for any reason, including but not limited to the exclusions and limitations set out above, then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any provision set out in these Terms and Conditions shall not be construed as waiver of such provision.

If you send us feedback, a suggestion or a bug report, you grant Discovo a perpetual, irrevocable, worldwide, royalty-free licence to use it in the service without obligation or attribution to you. This does not give us any right to your business information, your agent configuration, or your branding, which remain yours under Content above.

The sections headed Installing Discovo on your site, Your indemnity to us, Disclaimer, exclusions and limitations, Cap on liability, Content, Copyright and General survive the end of your account or of this agreement, however it ends.

These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing by duly authorised representatives of the Company. Your accessing of this website or creating of an account indicates your understanding of, agreement to and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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